Shipping policy - zashouten.com

Shipping Policy

 

Shipping and Title

Once the purchase is paid, we will arrange to ship products to you at an address you designate. Title to and risk of loss of the products passes to you when First Plus System Limited delivers them to the shipper, as allowed under item 2303 of the Uniform Commercial Code and corresponding state laws. All freight, insurance, and other related charges are the responsibility of the purchaser. Purchaser shall be responsible for promptly advising First Plus System Limited of any loss and for filing a claim for recovery of any loss during transit.

Our shipping policy is to provide to the customers efficient, dependable order delivery at reasonable prices. Our standard shipping fees cover our basic packing and shipping costs - without excessive handling fees or other charges:

Standard Airmail Shipping - Airmail Shipping could take between 10 to 14 days for the parcels to reach your doorstep. This method with tracking and drop-off without signature is the usual shipping method we use. Shipping fees for orders above ¥99.00 are just ¥7 per order for Standard Airmail Shipping

Delivery Times.

Typical delivery times are 10 to 14 days dispatching date. If your product request is back-ordered or we expect an unusual shipping delay, we will promptly notify you via email.

Order Status.  Please do not contact us about speeding up your order through customs, as we have no control over your local customs delays. First Plus System Limited may be unable to ship to some international destinations due to local customs regulations. Please note that you, the Customer, are responsible for all shipping charges, taxes, duties or other customs fees assessed in the country of delivery. Check with your local customs regulations prior to ordering. If your order is refused by local customs and returned intact, we will refund your original order amount (less any shipping fees).

Other Information. Additional charges may be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.

If you have not received your order within 15 business days after (Mon-Fri) receiving a delivery update from us, we ask you to contact our customer service team on info@zashouten.com so we can check what has happened.