At zashouten.com, we protect your privacy as if it were our own. We use the information you provide to us for four purposes only: to process your order(s), to reply to your questions, provide our newsletter via email and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law.
Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.
If you place an online order, our secure order form requests contact, billing, and financial information. Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. For your convenience, your information including order history is stored on a secure server that allows you to reorder by entering your email address and password. You will automatically be registered to receive our weekly newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter or by emailing us for the same.
We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.
Zashouten don't collect any information when you browse this site, www.zashouten.com, unless you make contact with us directly, register an account or purchase products from us.
If you purchase our products, we will keep a record of
• Your order
• Your name and lastname
• Your phone number
• Your street address
• Company information (if a company)
• Your e-mail address
• Relevant billing and account setup information
But we don't keep any payment instrument information, like your credit card number.
Zashouten logs IP addresses, or the location of your computer on the Internet when visiting www.zashouten.com, for the purpose of identifying demand for our products, advertising and to determine site usage. Your IP address does not contain personal information about you.
Use of Personal Information
We believe in protecting your privacy, and will not share Personal Information with any third parties. We may use your Personal Information, such as your e-mail address or mailing address, to contact you regarding products and/or services that may be of interest to you, to respond to an inquiry from you regarding the information that we have collected, or respond to your comments and suggestions.
Links to Other Materials
Third party sites linked to and from this site, www.zashouten.com are not necessarily under instruction, agreement or control of Zashouten, and therefore shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. Zashouten does not necessarily endorse companies (or related products or services) to or from which the Site is linked. If you decide to access any of the third party sites linked to www.zashouten.com, you do so entirely at your own risk.
Zashouten maintains standard safeguards to ensure the security, integrity, and privacy of the Personal Information that you provide when accessing www.zashouten.com.
Effective Date and Changes
If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to us with the word unsubscribe followed by your email address in the subject line of the email.
This site may contains links to other sites. Zashouten.com is not responsible for the privacy practices or the content of such Web sites.
When You Send Email to our Customer Service Department
We provide email links on our Contact Us page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to everyone. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.
How to Contact us
Should you have any questions or concerns about these privacy policies, please send us an email at firstname.lastname@example.org.